A recent study found that almost all business owners suffer from ‘tech anxieties’.
Of the 800 business leaders surveyed, a whopping 94% admitted to sleepless nights over the speed of technology evolution causing the inevitable need for digital transformation and the risk of internal skill gaps.
If this sounds familiar to you, it might be good to know you’re not alone and just how you can overcome some of those anxieties.
5 tech anxieties that keep business leaders and shareholders up at night
#1. Who can access what?
Whilst granting full access to all users seems like an easy option, you know it’s not a smart move. For starters, think about those HR files and finance documents your employees don’t need to see. Secondly, the more machines that have access to sensitive information, the more exposed that data is in the event of a cyber attack.
Easing this anxiety is simple. By having your IT provider limit user access appropriately, you can feel safe in the knowledge all users have access to only the data they need to fulfil their day-to-day roles.
If you have documents and files you don’t want anyone to access off-site, AI can help with this. As well as working to spot anomalies in user behaviour to stop unauthorised access, AI can adjust privileges based on a user’s location and put restrictions in place when a foreign network is detected.
#2. Can my IT manager keep up with tech advances?
This is a fair tech anxiety to have and says nothing about the faith you no doubt have in your IT manager. But ultimately, the world of IT can change on what feels like a weekly basis. How can one person keep up?
Without dedicated development time (hear the scoff!), it can be near impossible for an in-house IT manager to stay on top of the latest advances – that goes for solutions and cyber threats.
Introducing an external IT partner can help you rest easy. Your IT manager can keep a hand on the day-to-day IT needs of your business whilst your IT support makes sure you stay ahead of the game.
#3. Will my disaster recovery plan work if I need it?
It’s an intimidating thought that should your server fail, or your business be hit by a ransomware attack, its future depends on a document you pulled together based on theory.
With the right IT support, you can avoid feeling this uncertainty. A good provider will discuss with you at length your recovery and continuity plan and help you get a robust one in place if necessary.
They will look in detail at how long your business could sustain downtime to set a Restore Time Objective (RTO), and consider how often your backups need to perform to manage data loss in the event of a crisis (your Restore Point Objective).
If you don’t have these considerations in place already, it’s safe to say you have concerning gaps in your plan.
#4. How will my IT provider react in a crisis?
If your IT provider takes a day to even issue you a job ticket, how are they going to handle a crisis that could bring your business to its knees?
There are tell-tale signs to look for if your current IT provider isn’t up to scratch. Poor communication, short-term solutions, and reactive support should be treated as red flags when considering their reliability.
#5. Are my backups working?
You’ve got a backup solution, so your data is safe: it’s a common misconception.
At Jupiter IT, we all too often audit new sites to find their backups have been failing for weeks and even months.
If you’re not regularly performing backup and restore tests, you don’t have a reliable solution.
Jupiter IT is so much more than just IT support
At Jupiter, we offer peace of mind that will put an end to your tech anxieties. We think outside the box to identify risks, challenges and possibilities for your business, and provide solutions based on your needs – not on sales targets.
Like a band of superheroes, our team harnesses specialist skills including an official Cyber Essentials Assessor who will audit your systems with no fee and no obligation.
Fancy one less thing to think about? Give us a call today and let’s see what we can do for your IT.