As we hurtle into 2022, it’s nearing just 3 years until we say ‘goodbye’ to traditional landlines for good.
With around 40% of UK households no longer using landline phones and an average of only 1 in 5 people knowing their landline number, the move from copper cables to internet-based telephone connections has begun.
This is likely to have very little impact on your home life but with analogue technology still underpinning our use of telephones, fax machines, alarms, CCTV and EPOS machines, where does your business stand?
How will the changes to landlines affect businesses?
If your business is already harnessing cloud services, the chances are you’ve already made the switch to cloud phone systems. However, research shows that over 40% of SMEs still use analogue lines within their business, telling us that many still need to make the switch.
If it’s just your business phone lines that use analogue technology, the move to a cloud phone system can be simple. If you have alarms, door entry systems or cash machines however, this could be a larger project and we recommend you discuss with your IT support provider sooner rather than later.
How do cloud phone systems work?
Cloud phone systems, also known as VoIP, use digital signals rather than analogue. This allows you to make and receive calls via the internet, giving you some serious savings on your bills but also enabling you to up your customer service game with clearer audio quality, call que evaluation and easier call diverting.
Reports show that poor communication would prompt 38% of customers to cancel orders or move to a competitor.
How will your business benefit from the end of landlines?
If your business is still using traditional landlines, you’re missing out on the countless benefits of cloud phone systems. The end of this technological era will be the push you need to embrace the change, save money, and improve efficiency within your business.
The difference between cloud phone systems and analogue landlines:
Jupiter IT – we support more than just your IT
With a Jupiter IT Solutions business phone system, you’ll get premium cloud phone systems at a competitive price. And don’t worry about the move from a ‘tin can and string’ to digital calling, we’ll take care of complete installation, train you and your staff on how to get the most from the features on offer and provide you with long-term support to make sure your communications are second-to-none.
Call us for a chat to learn more about what cloud phone systems could do for your business.